Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our client help team is trained to fast take care of all shared plans clients’ questions and support requests. Through our ticket system, it’s possible to submit your inquiry and a support team fellow member will likely go back to you in less than maximum 1 hour. Basically, practice has shown that the common response time period is 20 minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Our support service is provided by a crew of capable specialists who definitely are ready to react to your question as fast as possible. You could make contact with the technical support team by launching a technical support ticket from your Control Panel or by posting us an email message. On business days, you may as well call us on the telephone or make use of the live chatting option.

  • Intuitive help center

  • An Intuitive Help Section

  • Our company has built–in an extensive education base into the Control Panel so its possible to obtain convenient step by step information at any time. Each part of the Control Panel features its own contextual help area featuring a list of how–to articles. We have also prepared instructional videos to present you with a superior idea of exactly how to complete any presented activity.