Support and Help Channels
A 60 mins Ticket Solution Guarantee
Each ticket you post to the technical help and support staff will be attended to within up to 1 hour. All popular problems will be taken care of asap. Yet, if the service inquiry you have sent requires the help of a licensed admin technician, we’ll forward the ticket to him and will inform you about the delay.
Professional Technical Assist Service
We offer you 24/7 client help and support via a ultra–fast ticketing program included in your Control Panel. You may e mail us anytime about any of the software applications that come pre–installed on your virtual server, such as the desired Operating System, the server administration panel and our in–house designed Control Panel.
A Descriptive Help Zone
A comprehensive and consistently updated articles base is included in our custom–built Control Panel. It provides quick tips on how to execute all the general web site managing tasks. The Help area includes thorough how–to articles and reviews and step by step video tutorials. You can open the Help section by hitting the Help or Video buttons in the top right side of each Control Panel section.