If you have looked at lots of Internet sites, you have probably come across some error message from time to time. An error may occur if the website hosting server can't process a request (Error 400), if you have to log in so that you can see some content and you haven't done so (Error 401), if you are not able to access a page (Error 403) or if a link leads to a file that is not on the website hosting server (Error 404). Receiving such messages may often be frustrating since the pages don't have anything in common with the actual site. That’s why some website hosting service providers permit you to set your own error pages which will match the design of your own Internet site and which could have any content that you'd like - info why the error has appeared, a suggestion what you can do or even some witty comment. This type of feature will help you keep the visitor on the website regardless of the error and the reason for it.

Custom Error Pages in Shared Hosting

If you acquire a shared plan from us, you will be able to set custom error pages for your sites easily, because this feature is part of all of our solutions. As soon as you have created the files and uploaded them to your web hosting account, you should check out the Hosted Domains section of your Hepsia Control Panel and click on the Edit button for the specific domain or subdomain. Inside the pop-up which will be displayed, you'll see drop-down options menus for all 4 types of errors and for each of them you can pick an Apache default page, a generic page from our system or a custom made page. If you select the third option, you should only input the URL to the file you have uploaded and save the change. Another way to set customized error pages is to set up an .htaccess file inside the domain or subdomain folder and to add a few lines of code in it. If you do not have previous experience or if you are just unsure how to do this, you could simply copy/paste the code from our Knowledge Base article on that topic.

Custom Error Pages in Semi-dedicated Servers

All our semi-dedicated hosting plans support custom error pages, so you shall be able to use this feature for each and every domain or subdomain hosted inside your account. All it will take to do that is to visit the Hosted Domains section of the Hepsia CP, to click the Edit button associated with the particular domain/subdomain and to type in the link to the custom-made file. You can do this separately for each error type. You'll be able to switch back to a generic error page at any time if needed and the change will take effect instantly. Another way to achieve the very same result is to set an .htaccess file inside the domain or subdomain folder associated with the Internet site which you would like to change and to input several lines of code inside it. If you'd like to try this method, you may copy and paste the needed code from our Knowledge Base article on custom error pages, so you'll not need any coding skills or previous experience.