Installation and Troubleshooting in VPS Servers
The upgrade is available with all VPS server packages that we offer and you can add it either during the signup or at any time later through your billing Control Panel. It comes with one hour of custom work on your web server, so our administrators can easily assist you with software installation or setup. They'll also troubleshoot any piece of software you have already installed in the event that it does not work properly, so you'll not have to waste time to figure out what is wrong since they can help you in a very quick and skilled manner. As this is a one-time upgrade, you can get it just if you need it and if a particular task takes shorter time, the rest of the minutes shall be available for the future and shall not be reset in the end of the month. This upgrade is beneficial if you are unable to do something on your own or if you have our Managed Services upgrade, but the 30 minutes of custom work it provides aren't enough for a specific task.
Installation and Troubleshooting in Dedicated Servers
The upgrade is available with all of our dedicated web hosting plans and as long as you add it, our knowledgeable administrators shall be able to help you with anything on your hosting server. For example installing any third-party software which you might want to use on the machine and troubleshooting any script which performs badly or does not run at all. Our upgrade features sixty minutes of work and in the event that a particular task isn't very time-consuming, we'll add the remaining time to your account. You will be able to check out how many minutes are left in your billing CP and use them whenever you need help again. The Installation & Troubleshooting upgrade could be purchased at any time, so in case you need something to be installed in the very beginning, you can add it to your order during the sign up procedure, while if you need support later, you could add it from the hosting server billing area. 30 minutes of custom work are provided with our Managed Services pack too, but in case you need additional work to be performed on the server, the Installation & Troubleshooting upgrade shall be a guarantee that your programs shall be installed and set up in the best possible way.